By using our website at https://ginomu.com, you agree to comply with the following Terms of Service. Please read these terms carefully before placing any orders.
1. Ownership and Use of Content
All content, including images, text, logos, and graphics, is the property of Ginomu or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited without our written permission.
2. Product Information and Pricing
We aim to provide accurate and up-to-date product descriptions, images, and pricing. In the event of a discrepancy, customers may return eligible products as outlined in our Return & Refund Policy.
Prices may change without notice but will not affect confirmed orders already placed.
3. Orders and Payment
All orders must be paid in full at the time of checkout. We accept secure payments via credit cards, debit cards, and PayPal. We do not store any customer payment information on our servers. All transactions are processed through trusted, encrypted payment gateways.
4. Shipping Policy
- Processing Time: 1–3 business days
- Delivery Time: 3–6 business days (U.S. orders only)
- Shipping Fee: $6.75 flat rate for domestic orders
Customers are responsible for providing accurate shipping details. We are not responsible for delivery issues caused by incorrect addresses. Please refer to our Shipping Policy for more information.
5. Returns and Refunds
Returns are accepted within 25 days of delivery for unused items in original condition. Refunds are processed within 5–10 business days after we receive the return. Refunds are issued to the original payment method only.
For full details, see our Return & Refund Policy.
6. Cancellations
- Orders can be canceled before they are shipped. A full refund will be issued.
- Once an order is shipped, it cannot be canceled.
Please email us at [email protected] with your order number to request a cancellation. See our Cancellation Policy for details.
7. Intellectual Property Rights
If you believe that any content on our website infringes upon your copyright, please contact us at [email protected] with evidence of ownership. We will investigate and resolve the issue promptly.
8. Limitation of Liability
Ginomu shall not be held liable for any indirect or consequential damages resulting from the use of our website or services. All use of our platform is at the user’s own discretion and risk. We do not guarantee uninterrupted access or error-free operation.
9. Policy Updates
We may update these Terms of Service without prior notice. The most current version will always be available on this page. Your continued use of our website constitutes acceptance of any changes made.
10. Contact Information
If you have any questions or need assistance, feel free to contact us:
Email: [email protected]