At Ginomu, we are committed to delivering your orders efficiently and on time. This Shipping Policy outlines our current shipping methods, timelines, and terms.
1. Processing & Delivery Time
- Processing time: 1–3 business days
- Shipping time: 3–6 business days
Business days are Monday to Saturday, excluding holidays.
2. Shipping Methods & Fees
We offer Standard Shipping for a flat fee of $6.75 on all domestic orders. Shipping fees are based on your location within the U.S.
3. Shipping Area
We currently ship only within the United States.
4. Carriers
Orders are shipped via trusted carriers, including FedEx, UPS, and USPS. The choice of carrier depends on your location and the size/weight of the package.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and estimated delivery date. Use this information to track your order status.
6. Delivery Issues
If your package is delayed, missing, or arrives damaged, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Contact Us
For any questions about shipping, feel free to reach out at [email protected]. We’re happy to assist.