At Ginomu, we strive to provide our customers with a seamless shopping experience, including prompt and reliable shipping services. Here are some important details about our shipping policy:
Shipping Locations
We ship our products from the USA and deliver them worldwide.
Processing Time
Once you have placed your order on our website, it will take 2-3 business days to process it before shipping it out.
Shipping Time
The estimated shipping time for orders within the USA is 4-10 business days, and worldwide delivery may take anywhere between 10-25 business days.
Shipping Fee
We charge a standard shipping fee of $4.95 for orders within the USA and $8.95 for international deliveries.
Order Tracking
We provide a tracking number for each order so you can track your shipment easily.
Business Days
Our shipping and processing services are available on business days, from Monday to Friday, except on holidays.
Return Policy
We offer a 28-day return policy on our products. If you are not satisfied with your purchase, you can return it to us for a refund or exchange. Please note that we only accept returns on products that are in their original condition, unopened, and with all tags and packaging intact.
Contact Us
For any questions or concerns related to shipping, please contact us at [email protected], and we will be happy to assist you.
At Ginomu, we are committed to delivering quality products and excellent customer service. We strive to ensure that all our customers receive their orders in a timely and cost-effective manner, and we appreciate your trust and support.