Your privacy is important to us. This policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding that information.
1. Information We Collect
We collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact customer service
- Participate in promotions or surveys
Information collected may include:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Other details necessary to fulfill your order or service request
2. How We Use Your Information
We use the information you provide to:
- Process and deliver your orders
- Communicate with you about your order or account
- Respond to customer inquiries
- Send updates about new products, offers, and promotions (you can opt out anytime)
- Improve our website, products, and customer experience
3. Information Sharing
We do not sell or rent your personal information.
We may share your data with trusted third-party service providers such as:
- Shipping carriers (e.g., UPS, USPS, FedEx)
- Payment processors (e.g., PayPal, Stripe)
- Email platforms (for order updates or newsletters)
These partners only access your information to perform services on our behalf and are contractually obligated to protect it.
4. Data Security
We take appropriate measures to protect your data, including:
- SSL encryption during data transmission
- Secure servers and restricted access to personal data
However, no system is 100% secure. We recommend you take precautions when using your account or sharing personal details online.
5. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to your data
- Request deletion of your data (where applicable)
To make a request, contact us at [email protected].
6. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
7. Contact Us
If you have questions or concerns about how your information is handled, please email us at [email protected].